FAQ

Do you design custom jewelry?

Yes. Custom work is our specialty. Tell us what you have in mind and our team will help turn it into a one-of-a-kind piece. Contact us to start a design consultation.

Do you offer ring resizing?

Yes, we offer ring resizing. Reach out or stop by the store for pricing and turnaround times.

Do you sell gift cards?

Yes. Digital gift cards are available in our online shop and make an easy, always-right gift.

Can I visit the store?

Absolutely. We're at 2500 Cherry Ave, Suite 100, Bremerton, WA 98310. Call (360) 479-3877 or email sales@tsfjbremerton.com before you visit if you'd like to see something specific.

How long does shipping take?

See our Shipping page for processing times and delivery details.

What is your return policy?

Unworn pieces in their original condition and packaging can be returned within 14 days of delivery or pickup. See our Returns page for the full policy.

Do you guarantee your jewelry?

Yes. Every piece comes with a 90-day Craftsmanship Guarantee. If a problem caused by how it was made shows up, such as a loose setting or a faulty clasp, we'll repair or replace it at no charge. The guarantee doesn't cover pieces altered by someone else, accidental damage like bends or dents, or normal wear. See our Returns page for the details.